AI and Integrated Management – Opportunities and Risks for Managers and Executives

Artificial intelligence is changing how decisions are made, how business models work and how organisations are led – often faster than structures, processes and capabilities can follow. Many companies respond with isolated pilot projects: a chatbot here, an automation initiative there. What is missing is the link to the whole – to strategy, to culture, to the business model, and to the question of what the company actually stands for.

This is exactly where the Masterclass begins. Professor Christian Abegglen examines AI from the perspective of the St. Gallen Management Concept and its Integrated Management approach, and makes visible that questions of technology are always questions of leadership as well:

Normative level: What responsibility do we take for AI-supported decisions? How do values, trust and legitimacy change in the eyes of customers, employees and the public? Strategic level: Where does AI open up new sources of future success – and where does it erode existing ones? Which business models, capabilities and partnerships will we need? Operational level: How does AI find its way into processes, roles and leadership routines without sacrificing quality, data protection and control?

Just as important is the interplay of structures, activities and behaviour: technology only delivers value once organisation, initiatives and leadership culture are aligned. If one of these dimensions is missing, AI initiatives remain islands – or they create risks that only become visible too late.

The discussion covers realistic benefits beyond the hype, typical misjudgements at management level, the question of responsibility and control in automated decision-making, and which leadership capabilities will matter more in future – and which will matter less.

The Masterclass is aimed at executives, managing directors and leaders in strategy, transformation and organisational development who want to understand AI not as a stand-alone topic, but as part of the overall development of their company.

12:00 – 12:45 (CEST): Masterclass “AI – Opportunities and Risks for Managers and Executives” with Professor Christian Abegglen.

12:45 – 13:00 (CEST): Introduction to the programmes of StGallen imt Business School. Take the opportunity to ask our programme advisors your questions and find out which programme fits your goals.